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> <channel><title>Comments on: Merchant, Would You Please Fire Your Affiliate Manager?</title> <atom:link href="http://sageblogger.com/merchant-would-you-please-fire-your-affiliate-manager/feed/" rel="self" type="application/rss+xml" /><link>http://sageblogger.com/merchant-would-you-please-fire-your-affiliate-manager/</link> <description>Musings About Affiliate Marketing and Blogging</description> <lastBuildDate>Tue, 01 May 2012 05:11:00 +0000</lastBuildDate> <sy:updatePeriod>hourly</sy:updatePeriod> <sy:updateFrequency>1</sy:updateFrequency> <generator>http://wordpress.org/?v=3.3.2</generator> <item><title>By: CT Moore</title><link>http://sageblogger.com/merchant-would-you-please-fire-your-affiliate-manager/comment-page-1/#comment-626</link> <dc:creator>CT Moore</dc:creator> <pubDate>Mon, 10 Sep 2007 21:46:56 +0000</pubDate> <guid
isPermaLink="false">http://sageblogger.com/merchant-would-you-please-fire-your-affiliate-manager/#comment-626</guid> <description>Vlad, I&#039;m surprised you didn&#039;t &lt;i&gt;vlog&lt;/i&gt; about this vlog post. You were on such a roll for a while. In any case, now I beat you to it ;)
http://blog.searchanyway.com/2007/09/affiliate_relations.html</description> <content:encoded><![CDATA[<p>Vlad, I&#8217;m surprised you didn&#8217;t <i>vlog</i> about this vlog post. You were on such a roll for a while. In any case, now I beat you to it <img
src='http://sageblogger.com/wp-includes/images/smilies/icon_wink.gif' alt=';)' class='wp-smiley' /></p><p><a
href="http://blog.searchanyway.com/2007/09/affiliate_relations.html" rel="nofollow">http://blog.searchanyway.com/2007/09/affiliate_relations.html</a></p> ]]></content:encoded> </item> <item><title>By: CT Moore</title><link>http://sageblogger.com/merchant-would-you-please-fire-your-affiliate-manager/comment-page-1/#comment-5796</link> <dc:creator>CT Moore</dc:creator> <pubDate>Mon, 10 Sep 2007 20:46:56 +0000</pubDate> <guid
isPermaLink="false">http://sageblogger.com/merchant-would-you-please-fire-your-affiliate-manager/#comment-5796</guid> <description>Vlad, I&#039;m surprised you didn&#039;t &lt;i&gt;vlog&lt;/i&gt; about this vlog post. You were on such a roll for a while. In any case, now I beat you to it ;)&lt;br&gt;&lt;br&gt;&lt;a href=&quot;http://blog.searchanyway.com/2007/09/affiliate_relations.html&quot;&gt;http://blog.searchanyway.com/2007/09/affiliate_...&lt;/a&gt;</description> <content:encoded><![CDATA[<p>Vlad, I&#39;m surprised you didn&#39;t <i>vlog</i> about this vlog post. You were on such a roll for a while. In any case, now I beat you to it <img
src='http://sageblogger.com/wp-includes/images/smilies/icon_wink.gif' alt=';)' class='wp-smiley' /></p><p><a
href="http://blog.searchanyway.com/2007/09/affiliate_relations.html"></a><a
href="http://blog.searchanyway.com/2007/09/affiliate_" rel="nofollow">http://blog.searchanyway.com/2007/09/affiliate_</a>&#8230;</p> ]]></content:encoded> </item> <item><title>By: Vlad</title><link>http://sageblogger.com/merchant-would-you-please-fire-your-affiliate-manager/comment-page-1/#comment-625</link> <dc:creator>Vlad</dc:creator> <pubDate>Mon, 10 Sep 2007 20:33:29 +0000</pubDate> <guid
isPermaLink="false">http://sageblogger.com/merchant-would-you-please-fire-your-affiliate-manager/#comment-625</guid> <description>Thanks Shawn,
I did not know that affiliate managers do not have access to my phone number- which actually I do not mind if they did.
I think another very frustrating thing is that not every affiliate manager provides contact information as well.
I had a case that in order to find the contact info of one merchant I went as far as contacting the hosting provider of that merchant begging them to pass on my contact info to the merchant. Still did not hear from them.</description> <content:encoded><![CDATA[<p>Thanks Shawn,</p><p>I did not know that affiliate managers do not have access to my phone number- which actually I do not mind if they did.</p><p>I think another very frustrating thing is that not every affiliate manager provides contact information as well.</p><p>I had a case that in order to find the contact info of one merchant I went as far as contacting the hosting provider of that merchant begging them to pass on my contact info to the merchant. Still did not hear from them.</p> ]]></content:encoded> </item> <item><title>By: Vlad</title><link>http://sageblogger.com/merchant-would-you-please-fire-your-affiliate-manager/comment-page-1/#comment-5797</link> <dc:creator>Vlad</dc:creator> <pubDate>Mon, 10 Sep 2007 19:33:29 +0000</pubDate> <guid
isPermaLink="false">http://sageblogger.com/merchant-would-you-please-fire-your-affiliate-manager/#comment-5797</guid> <description>Thanks Shawn,&lt;br&gt;&lt;br&gt;I did not know that affiliate managers do not have access to my phone number- which actually I do not mind if they did.&lt;br&gt;&lt;br&gt;I think another very frustrating thing is that not every affiliate manager provides contact information as well.&lt;br&gt;&lt;br&gt;I had a case that in order to find the contact info of one merchant I went as far as contacting the hosting provider of that merchant begging them to pass on my contact info to the merchant. Still did not hear from them.</description> <content:encoded><![CDATA[<p>Thanks Shawn,</p><p>I did not know that affiliate managers do not have access to my phone number- which actually I do not mind if they did.</p><p>I think another very frustrating thing is that not every affiliate manager provides contact information as well.</p><p>I had a case that in order to find the contact info of one merchant I went as far as contacting the hosting provider of that merchant begging them to pass on my contact info to the merchant. Still did not hear from them.</p> ]]></content:encoded> </item> <item><title>By: Shawn Collins</title><link>http://sageblogger.com/merchant-would-you-please-fire-your-affiliate-manager/comment-page-1/#comment-624</link> <dc:creator>Shawn Collins</dc:creator> <pubDate>Mon, 10 Sep 2007 18:02:58 +0000</pubDate> <guid
isPermaLink="false">http://sageblogger.com/merchant-would-you-please-fire-your-affiliate-manager/#comment-624</guid> <description>&lt;blockquote&gt;I presume every affiliate manger has access to my contact info over CJ. What’s wrong with calling me in person eve if they have to deny my application?&lt;/blockquote&gt;
CJ doesn&#039;t give the phone number to the affiliate managers. They do give the e-mail if the affiliate elects to make it available to the affiliate manager
Otherwise, the only contact option is to use the internal CJ system to make contact (which I rarely check out).</description> <content:encoded><![CDATA[<blockquote><p>I presume every affiliate manger has access to my contact info over CJ. What’s wrong with calling me in person eve if they have to deny my application?</p></blockquote><p>CJ doesn&#8217;t give the phone number to the affiliate managers. They do give the e-mail if the affiliate elects to make it available to the affiliate manager</p><p>Otherwise, the only contact option is to use the internal CJ system to make contact (which I rarely check out).</p> ]]></content:encoded> </item> <item><title>By: Vlad</title><link>http://sageblogger.com/merchant-would-you-please-fire-your-affiliate-manager/comment-page-1/#comment-623</link> <dc:creator>Vlad</dc:creator> <pubDate>Mon, 10 Sep 2007 17:47:43 +0000</pubDate> <guid
isPermaLink="false">http://sageblogger.com/merchant-would-you-please-fire-your-affiliate-manager/#comment-623</guid> <description>Shawn,
what about being approved after two months of waiting just to receive and e-mail two days later questioning my &quot;under performance&quot;?
I think we can list thousands of examples. I think the key element here is communication. I presume every affiliate manger has access to my contact info over CJ. What&#039;s wrong with calling me in person eve if they have to deny my application?
I wish every manager had you knowledge and experience- but we both know it is not the reality.
Jim&#039;s video had an impact on me because some one other than newbie like myself voiced concern that is important to me and many other new affiliates.</description> <content:encoded><![CDATA[<p>Shawn,</p><p>what about being approved after two months of waiting just to receive and e-mail two days later questioning my &#8220;under performance&#8221;?</p><p>I think we can list thousands of examples. I think the key element here is communication. I presume every affiliate manger has access to my contact info over CJ. What&#8217;s wrong with calling me in person eve if they have to deny my application?</p><p>I wish every manager had you knowledge and experience- but we both know it is not the reality.</p><p>Jim&#8217;s video had an impact on me because some one other than newbie like myself voiced concern that is important to me and many other new affiliates.</p> ]]></content:encoded> </item> <item><title>By: Shawn Collins</title><link>http://sageblogger.com/merchant-would-you-please-fire-your-affiliate-manager/comment-page-1/#comment-622</link> <dc:creator>Shawn Collins</dc:creator> <pubDate>Mon, 10 Sep 2007 17:36:25 +0000</pubDate> <guid
isPermaLink="false">http://sageblogger.com/merchant-would-you-please-fire-your-affiliate-manager/#comment-622</guid> <description>&lt;blockquote&gt;I will remember this advise every time I my application is not accepted- probably because I am a spammer and all the other things. &lt;/blockquote&gt;
You might be surprised by the volume of unsavory sites that are submitted.
It&#039;s a big problem, and I think it needs to be addressed by the networks, because by their open acceptance of anybody with a pulse leads to these sorts of problems for legitimate affiliates.
Don&#039;t get me wrong - there are also tons of clueless affiliate managers out there, too, and they contribute mightily to the various problems.
I&#039;m surprised there isn&#039;t a widespread certification for them, yet. Good $ opportunity for somebody.
By the way, just a couple weeks ago, I applied to the affiliate program of a former client with a very relevant site.
I was initially accepted and then booted a couple days later without explanation (as bunches of real leads were going through to them).
No phone call or e-mail to ask any questions. Just plain kicked out.
When I touched base to ask what was up, they were very apologetic and said they&#039;d re-approve me right away and that the manager was new (isn&#039;t that always the excuse).
Anyhow, I told them not to bother.</description> <content:encoded><![CDATA[<blockquote><p>I will remember this advise every time I my application is not accepted- probably because I am a spammer and all the other things.</p></blockquote><p>You might be surprised by the volume of unsavory sites that are submitted.</p><p>It&#8217;s a big problem, and I think it needs to be addressed by the networks, because by their open acceptance of anybody with a pulse leads to these sorts of problems for legitimate affiliates.</p><p>Don&#8217;t get me wrong &#8211; there are also tons of clueless affiliate managers out there, too, and they contribute mightily to the various problems.</p><p>I&#8217;m surprised there isn&#8217;t a widespread certification for them, yet. Good $ opportunity for somebody.</p><p>By the way, just a couple weeks ago, I applied to the affiliate program of a former client with a very relevant site.</p><p>I was initially accepted and then booted a couple days later without explanation (as bunches of real leads were going through to them).</p><p>No phone call or e-mail to ask any questions. Just plain kicked out.</p><p>When I touched base to ask what was up, they were very apologetic and said they&#8217;d re-approve me right away and that the manager was new (isn&#8217;t that always the excuse).</p><p>Anyhow, I told them not to bother.</p> ]]></content:encoded> </item> <item><title>By: Vlad</title><link>http://sageblogger.com/merchant-would-you-please-fire-your-affiliate-manager/comment-page-1/#comment-621</link> <dc:creator>Vlad</dc:creator> <pubDate>Mon, 10 Sep 2007 17:25:57 +0000</pubDate> <guid
isPermaLink="false">http://sageblogger.com/merchant-would-you-please-fire-your-affiliate-manager/#comment-621</guid> <description>&lt;p&gt;Shawn,&lt;/p&gt;
&lt;p&gt;Getting back within 24-48 hours is the key word. If merchant can act on applications that quickly it does not need auto approval. BestBuy and other evidently can not handle the volume of applications quickly.&lt;/p&gt;
&lt;blockquote&gt;&lt;p&gt;Not only is there the issue of brand liability, where rogue affiliates could bring harm to a company by their association, but auto-approval enables affiliates to re-apply who were previously booted for violating the affiliate agreement in some form (fraud, spam, spyware, etc)&lt;/p&gt;
&lt;/blockquote&gt;
&lt;p&gt;I will remember this advise every time I my application is not accepted- probably because I am a spammer and all the other things. ;)&lt;/p&gt;</description> <content:encoded><![CDATA[<p>Shawn,</p><p>Getting back within 24-48 hours is the key word. If merchant can act on applications that quickly it does not need auto approval. BestBuy and other evidently can not handle the volume of applications quickly.</p><blockquote><p>Not only is there the issue of brand liability, where rogue affiliates could bring harm to a company by their association, but auto-approval enables affiliates to re-apply who were previously booted for violating the affiliate agreement in some form (fraud, spam, spyware, etc)</p></blockquote><p>I will remember this advise every time I my application is not accepted- probably because I am a spammer and all the other things. <img
src='http://sageblogger.com/wp-includes/images/smilies/icon_wink.gif' alt=';)' class='wp-smiley' /></p> ]]></content:encoded> </item> <item><title>By: Shawn Collins</title><link>http://sageblogger.com/merchant-would-you-please-fire-your-affiliate-manager/comment-page-1/#comment-620</link> <dc:creator>Shawn Collins</dc:creator> <pubDate>Mon, 10 Sep 2007 17:16:37 +0000</pubDate> <guid
isPermaLink="false">http://sageblogger.com/merchant-would-you-please-fire-your-affiliate-manager/#comment-620</guid> <description>&lt;blockquote&gt;For goodness sake enable auto approval- if you offer your program via networks. Especially if you are not able to get back to the applicants within 24-48 hours. You can always filter out the affiliates later on. &lt;/blockquote&gt;
I wholeheartedly disagree with you here.
While this would be great if all affiliates were honest and clean, that&#039;s not reality and it can be perilous for a company to run their affiliate program with auto-approval.
Not only is there the issue of brand liability, where rogue affiliates could bring harm to a company by their association, but auto-approval enables affiliates to re-apply who were previously booted for violating the affiliate agreement in some form (fraud, spam, spyware, etc).
Manually approving affiliates enables the screening of volumes of sites that could be bad for the merchant by applying criteria (don&#039;t ask - I&#039;m not going to post what I use) to identify which affiliates are risky.
Also, auto-approval is a signal to the cheaters that the affiliate program isn&#039;t being closely attended and could be a good target for exploitation.
I do agree that applications should be reviewed within 1-2 business days.
Any company that is unable to do that sort of thing should staff up or reconsider having an affiliate program.</description> <content:encoded><![CDATA[<blockquote><p>For goodness sake enable auto approval- if you offer your program via networks. Especially if you are not able to get back to the applicants within 24-48 hours. You can always filter out the affiliates later on.</p></blockquote><p>I wholeheartedly disagree with you here.</p><p>While this would be great if all affiliates were honest and clean, that&#8217;s not reality and it can be perilous for a company to run their affiliate program with auto-approval.</p><p>Not only is there the issue of brand liability, where rogue affiliates could bring harm to a company by their association, but auto-approval enables affiliates to re-apply who were previously booted for violating the affiliate agreement in some form (fraud, spam, spyware, etc).</p><p>Manually approving affiliates enables the screening of volumes of sites that could be bad for the merchant by applying criteria (don&#8217;t ask &#8211; I&#8217;m not going to post what I use) to identify which affiliates are risky.</p><p>Also, auto-approval is a signal to the cheaters that the affiliate program isn&#8217;t being closely attended and could be a good target for exploitation.</p><p>I do agree that applications should be reviewed within 1-2 business days.</p><p>Any company that is unable to do that sort of thing should staff up or reconsider having an affiliate program.</p> ]]></content:encoded> </item> <item><title>By: Shawn Collins</title><link>http://sageblogger.com/merchant-would-you-please-fire-your-affiliate-manager/comment-page-1/#comment-5798</link> <dc:creator>Shawn Collins</dc:creator> <pubDate>Mon, 10 Sep 2007 17:02:58 +0000</pubDate> <guid
isPermaLink="false">http://sageblogger.com/merchant-would-you-please-fire-your-affiliate-manager/#comment-5798</guid> <description>&lt;blockquote&gt;I presume every affiliate manger has access to my contact info over CJ. What’s wrong with calling me in person eve if they have to deny my application?&lt;/blockquote&gt;&lt;br&gt;&lt;br&gt;CJ doesn&#039;t give the phone number to the affiliate managers. They do give the e-mail if the affiliate elects to make it available to the affiliate manager&lt;br&gt;&lt;br&gt;Otherwise, the only contact option is to use the internal CJ system to make contact (which I rarely check out).</description> <content:encoded><![CDATA[<blockquote><p>I presume every affiliate manger has access to my contact info over CJ. What’s wrong with calling me in person eve if they have to deny my application?</p></blockquote><p>CJ doesn&#39;t give the phone number to the affiliate managers. They do give the e-mail if the affiliate elects to make it available to the affiliate manager</p><p>Otherwise, the only contact option is to use the internal CJ system to make contact (which I rarely check out).</p> ]]></content:encoded> </item> </channel> </rss>
