Yes I know. In English it is a “wake up call”. But I am becoming convinced that some folks at Google Affiliate Network need a kick in the rear end to actually wake up.
Several days ago the network undergone through some sort of the system update- at least the splash page said so when any one attempted to login. I generally pay little attention to any of those, as they often take place on Commission Junction as well as other networks. I would have probably ignored that update completely if it was not because of the stats on one of my website.
Day after the upgrade the click through on my affiliate links along with the earnings took a sharp and unusual dive. It turns out that that affiliate links for the two merchants featured on the website are not working. This includes both datafeeds and links from the interface.
What is particularly frustrating is that all the deep links I have created in Google Affiliate Network’s interface went south.
I have called the Performics support line today, but in the spirit of mighty Google after choosing the appropriate extension I was referred to web page where you can submit a support request via e-mail. Unlike PepperJam Network, LinkConnector and few other networks, Google Affiliate Network does not seem to care about their affiliates.
The irony about it is that I followed one of the merchants in question from Commission Junction.
I don’t even want to start on the support Google Affiliate Network. I can’t even say it sucks, because there is no support.
It took me 4+ weeks to be approved for the datafeed to one of the merchants and I am still waiting (2+ weeks) to be approved for few others.
I am having very hard time understanding why is it such a problem to make sure the affiliate links are working properly? Why should I spend money and time on promoting offers when the network can’t even assure me of such a simple and basic thing?
You are completely right Vlad, how frustrating, I would have gone postal at this point. And all networks, CJ, LiskShare, Share-A-Sale and the CPA's like NeverBlue, Incentreward all detect dead ads and automatically remove them because those ads are served on their server!