PRWeb Seems To Have Trackback Problems

I am a huge fan of PRWeb and intend of using its services even more, and even plan replace some of my ongoing PPC campaigns with one time top levels press releases. For the past few moths I have been exploring “Trackback” feature of PRWeb as a blogger. And now I have an opportunity to take this feature on as an advertiser.

Unfortunately, I can’t get a trackback from my own press release. I probably should not complain, since thanks to Ponn’s Offer, I got a $200 level press release absolutely for free, which by the way brought me already $160 in commissions since going live yesterday. So there one more reason I should to complain, and to be honest this is not the purpose of this post. PRWeb trackbacks are wonderful toll to generate a buzz in blogosphere about your product or website. It seems as though this feature does not work perfectly every time you reference a press release.

I have to say that support over at PRWeb is superb. Speaking to Linda from customer service, we have attempted to resolve the problem. But it seems as though following post refuses to send trackback to the following press release.

In theory any website that uses “trackbacks/pingbacks”, not only ones powered by WordPress, can notify PRWeb about referencing a particular press release. It see as though my blog here is not doing that great of a job.

While I have better understanding of how WordPress works, but when it comes to trackbacks the only thing I know that it works…. well some times. Unfortunately I have no idea which WordPress files are responsible for executing (sending and receiving) trackbacks and whether or not these files change from theme to theme. But here are my reasons, albeit limited, as to why PRWeb ignores trackbacks from my blog:

  1. There is something wrong with theme I am using.
  2. My site was cut by a spam application (if such is in place) some where along the way. I did receive few track backs in the past (see following posts: Yugster, Adapt Technologies, WordTracker ). Some of these trackbacks appeared on PRWeb instantaneously.
  3. There is something wrong on PRWeb side. Unlikely but possible.

Now I just wish some one from PRWeb comes across this post and offer their comments/advice. I did submit a ticket about this issue at PRWeb as well, so I will be posting more about it in the future.

6 thoughts on “PRWeb Seems To Have Trackback Problems”

  1. Hey Vlad!

    Thanks again for sharing this offer and your experiences with others in this post!

    1. I, too, have problems getting trackbacks to work via WP…that's another issue.

    2. I noticed you did successfully trackbacked to your press release.

    3. Your press release was awesome! Great image. Great quotation! And, you introduced a new visitor (me) to that website because of the press release. As I don't know all your side-projects…actually, don't know any of them except this blog 😉

    4. Noticed, there's no review for my webhost:
    The Ultimate E-business webhost, autoresponder, affiliate manager system     on the web 😉

    Hmmm…did you just give me more work to do? JK.

    I'm a *big* fan and promoter of their services, as I've reviewed them extensively on my blog, here, and here.

    PRWeb.com has, as you explained, excellent customer service, so I'm sure you'll hear something from them soon.

    Always the best,
    Ponn

  2. Dear Vlad,

    We were indeed having difficulties with trackbacks at the time you posted. Seems that a recent infrastructure update knocked our trackback processing off balance. Thanks to your help desk ticket, and Linda, who relayed your difficulties to us, we think we're back on our feet again.

    Best regards and thanks!

    Kevin Nielsen
    PRWeb IT

  4. Hey Vlad!

    Thanks again for sharing this offer and your experiences with others in this post!

    1. I, too, have problems getting trackbacks to work via WP…that’s another issue.

    2. I noticed you did successfully trackbacked to your press release.

    3. Your press release was awesome! Great image. Great quotation! And, you introduced a new visitor (me) to that website because of the press release. As I don’t know all your side-projects…actually, don’t know any of them except this blog 😉

    4. Noticed, there’s no review for my webhost:
    The Ultimate E-business webhost, autoresponder, affiliate manager system     on the web 😉

    Hmmm…did you just give me more work to do? JK.

    I’m a *big* fan and promoter of their services, as I’ve reviewed them extensively on my blog, here, and here.

    PRWeb.com has, as you explained, excellent customer service, so I’m sure you’ll hear something from them soon.

    Always the best,
    Ponn

  5. Dear Vlad,

    We were indeed having difficulties with trackbacks at the time you posted. Seems that a recent infrastructure update knocked our trackback processing off balance. Thanks to your help desk ticket, and Linda, who relayed your difficulties to us, we think we’re back on our feet again.

    Best regards and thanks!

    Kevin Nielsen
    PRWeb IT

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